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Office Policies

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Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Friday: 8:00 a.m. – 5:00 p.m.

Our Mission

The goals of this practice are to provide excellent orthodontic treatment in a positive patient and staff environment where treatment expectations are surpassed by both results achieved and customer service received. The Ranch Orthodontics will strive to promote both oral and overall health of patients and team members alike. We understand that we are a part of a team of family members and health care providers with a common goal of excellent treatment. Through teamwork, education and understanding, we will endeavor to create an atmosphere of enhanced well-being where success is not limited to the teeth we straighten but the smiles we create and the lifetime of happiness for which we all strive!

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation. We try to accommodate most schedules by having some appointment times before work and many appointments after school.  In fact, after braces or Invisalign is started, most appointments can be completed during after school hours. Some of the longer visits, like putting braces on or taking braces off, are done during the day so that we can have even more adjustments at convenient hours after school and work. 

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.